ITS OK TO CHANGE YOUR MIND, especially if you are a woman!
You may request a return within 14 days since the receipt of the order.
Make sure the merchandise you return is in its original condition, NOT USED, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
Here is how:
Please send a return order request to the address [email protected] specifying the following:
Name and Surname
The identification number of the order
The code of the item you wish to return
The reasons for the return
If you wish to replace the product or be reimbursed
The order to be returned or exchanged should be sent to the operating office of Essence Beauty at the following address:
c/o de Beversprijken 7d
5221 EE s'Hertogenbosch
The costs and risks of the transport for the return are the full responsibility of the Customer.
Once your package reaches the warehouse, please allow 14 business days for your return to be processed with the same payment method you have already chosen.
If your return does not meet the conditions listed, the refund will not be issued and Essence Beauty will send the notification to the e-mail address used in the return order request.
For further information please send an email to [email protected] or contact +31 (0)629406646.